Contributing report 2018
As the owners and managers of some of the best shopping centres in the UK, we play an important role in the prosperity and the wellbeing of the communities around our centres and the country. Research into the economic benefits of our portfolio has found that our destinations are worth nearly £5 billion to the economy and supported more than 130,000 jobs across the country last year.
Chief executive's statement
"Through the investment we make in our centres, the jobs we create, the taxes we generate and the causes we support, we add billions to the UK economy."
Matthew Roberts, intu chief executive
intu employee wage bill
intu tenants wage bill
business rates paid by intu and our tenants
intu employee income tax and national insurance payments
intu tenants income tax and national insurance payments
UK retail jobs at intu centres
direct employees (intu and tenants)
total jobs supported across the UK
invested in 2018
direct construction jobs created in 2018
Employment and skills
intu’s 17 UK shopping centres are home to over 3,000 stores nationwide – and we take our responsibility as a major provider of retail employment seriously, ensuring our centres remain popular, and promoting worthwhile careers and training opportunities.
intu centres play a significant role in providing employment opportunities and maintaining a healthy, prosperous local economy.
Investing in our centres
Our programme of investment ensures our centres remain compelling destinations where people want to return again and again – and brings prosperity to local communities through job creation and direct financial contributions.
Over the last five years we have invested £530 million in major new developments. In 2018 alone, we spent £169 million on new development and extension projects across our portfolio.
We like to get involved in our communities, meeting people, finding out what is important to them, creating partnerships with local organisations to help them achieve things that will really help.
Our people volunteered nearly 11,000 hours of help and expertise in 2018 to make things happen in the local community, from working with young people, getting their hands dirty improving the local environment and fundraising for charities.
Contributing in action
Under the banner of Retail Gold, we have worked with schools and colleges near several of our centres over the past decade. Our programmes work with our retailers, specialist consultants Employers in Education, schools, colleges and Jobcentre Plus.
Together we offer students and unemployed people the opportunity to develop the skills they need for a career in retail, hospitality or leisure. The school and college level courses began in the northeast and since 2005, over 30 retailers at intu Eldon Square and intu Metrocentre have provided 54,000 hours of onsite training for more than 500 students.
intu Merry Hill
In the four years since we have owned our newest flagship destination, intu Merry Hill, £50 million has been invested by intu and its tenants to refresh the mall, attract new brands and create new stores such as the new 75,000 sq ft Next store.
Over the next few years we are going to spend £100 million enhancing the shopping centre’s leisure and retail mix and are contributing to partnerships that will bring a music academy and a new transport link to the centre.
Healthy, happy communities
One of our longest running programmes is our partnership with The Conservation Volunteers (TCV) which has helped us create 10 Green Gym sites around our UK centres over the last 11 years. Green Gyms provide an opportunity for local people to get involved in reclaiming a community green space.
The weekly sessions are free-of-charge and open to all to encourage social contact and inclusiveness.
In 2018 we received the EPRA ‘Outstanding Contribution to Society’ Award in recognition of our 11-year partnership with TCV.
Building young people’s confidence
We partnered with The Outward Bound Trust to enable 36 young people from Nottingham Academy to develop their capabilities and unlock their potential through an Outward Bound course.
The students attended a five-day Adventure & Challenge course where they had the opportunity to increase their confidence levels, develop their teamwork skills, and learn to persevere through challenges.
Three intu people supported the course and acted as mentors to enhance the young people’s experience.
Contributing report 2018
Corporate responsibility report 2018
Our 2018 corporate responsibility report sets out our progress against the long-term commitments we set in 2014. It celebrates our successes and considers the challenges that we, and our stakeholders, face in the coming years
Sustainability at intu
As a responsible business we want to create lasting prosperity for the communities where our centres are located, for our business and for all our stakeholders
Read more about CR at intu
Dementia Action Week 2019
Over a third of people living with dementia feel lonely or have lost touch with their friends following a diagnosis.
Growing greener at intu Milton Keynes
At intu Milton Keynes we installed the region’s largest living wall as part of our car park refurbishment project.