Electronic Communications

intu properties plc recognises the speed and efficiency of electronic communications and elimination of the waste and expense inherent in the production and posting of hard copy annual accounts, notices of shareholders meetings and other documents which are required to be sent to shareholders (’shareholder information‘).

All relevant shareholder information is made immediately available on this website.

Hard copies of shareholder information will only be posted to shareholders who, after being given due notice, have specifically requested to receive such information in that form. All other shareholders will be alerted to the publication of shareholder information on the website by an email (where shareholders have provided an email address to our registrars) or by post.

Shareholders may elect to receive hard copy shareholder information at any time; all elections will remain in force until rescinded.

Shareholders on the UK register may apply to receive hard copy shareholder information or provide an email address to receive email alerts, by completing the form download on this page, or alternatively by visiting our UK registrars website at www.capitaassetservices.com, or by contacting Capita Asset Services directly.

Shareholders on the South African register may apply to receive hard copyshareholder information or provide an email address to receive email alerts, by completing the application form available for download on this page, or by contacting our South African registrars, Trifecta Capital Services (Pty) Limited.

Note: if your shares are held in Strate and you have previously asked to receive copies of information from the Company, please advise your CSDP or broker to delete that request, otherwise you may continue to receive hard copy information.

In addition, all shareholders can register via this website to be advised of all corporate announcements by Intu Properties plc.

Specific hard copies of certain Intu Properties plc publications can be ordered via thiswebsite or by contacting the Company.

Web-based enquiry service for shareholders

Found at www.capitaassetservices.com, shareholders registered in the UK can use this service to obtain details of their shareholdings, transactions and dividends. The shareholder’s surname, Investor Code (found on any correspondence from registrars) and postcode are required to use this service. Shareholders may also use this service to amend or change their address and dividend mandate details.

Found at www.trifecta.net, shareholders registered in South Africa can use this service to obtain details of their shareholdings. Shareholders will need to follow a registering process in order to access such information. Unfortunately, due to South African legal requirements, shareholders may not update records, but will be able to view their entire holding of shares globally.

Share dealing

Existing UK shareholders may trade intu properties plc shares through Capita Share Dealing Services who provide an easy to use, real-time online, telephone and postal dealing service. www.capitadeal.com telephone: 0873 664 0364 (telephone dealing for UK calls only - calls cost 10p per minute plus network extras, lines are open 8.30am to 5.30pm Monday to Friday)

Existing South African shareholders whose shares are held in electronic format through Trifecta's CSDP, may trade Intu Properties plc shares through Trifecta’s low cost telephone share dealing service on (0) 860 22 22 13 (SA calls only).