Insight

Solid gold

intu has been awarded Gold standard by Investors in People so we took a look at the reasons why.

Investors in People Gold standard is only awarded to organisations who have demonstrated the achievement of world class practice and operate at the very highest levels of people management practice aligned to its business strategy, ethos and values.

Each of our shopping centre teams, and the central Retail Services team, have all achieved Gold standard. What a result - but these things don’t just happen by accident.

Our teams work incredibly hard for each other. We push each other, we drive each other, we want to be the best, and we love the recognition that we get for it. We have great leaders, great managers, great employees, a terrific HR team, a first class learning and development team, and people throughout the organisation who work for each other, for the customers, for their retailers and their community. Our people are everything to us.

Guided by our culture and our values, we were on on a “people journey” leading up to our Gold certification. Our teams have clear personal objectives, and they understand how those objectives contribute right through the organisation to meet our company objective of creating compelling experiences that make visitors smile and help our customers flourish. We have great training programmes; we encourage people to become shareholders, and to save for their future. We challenge, we collaborate, we encourage and share ideas, and we reward and recognise those people who go the extra mile for our customers.

The assessors at Investors in People clearly know a good thing when they see it. Our people are worth every ounce of the Gold accreditation. Solid gold intu.