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Being a sustainable business

intu’s purpose is to help our customers flourish, and make our visitors smile. Our focus on corporate responsibility is a vital part of our strategy, helping to ensure our business is sustainable for the long term.

We recognise the need to minimise the impact we have on the environment, and environmental efficiency is a key tenet of our CR strategy. Not only is it the right thing to do for our environment, but it also has a cost-saving benefit as well. Our track record shows that we mean what we say.

Since 2010, we’ve reduced our carbon emission intensity by 64%. This was achieved primarily through our flagship LED lighting programme, which has saved over £25 million on electricity costs so far, cost savings that are shared with our customers through our service charge.

The UK Government has committed to reaching net zero carbon emissions by 2050. In line with this, we’re developing our own pathway to net zero carbon emissions, which will effectively end our contribution to climate change. A formal strategy for outlining how we will achieve this will be launched next year. For now, our journey to becoming a net zero business is focussed on maximising energy efficiency and we’re on track to halve our energy consumption in the next few years (compared to 2010 levels).

We already purchase certified renewable electricity for all our centres, and we’re working on enhancing our sustainable building design standards and looking at how we can provide more sustainable stores for our tenants.

We’re increasing investment in renewable technologies. We already have onsite solar generation at intu Chapelfield, which last year produced 11% of the centre’s annual electricity demand, and at intu Lakeside, 335 solar panels have been installed on the roof of the 225,000 sq ft leisure development. In the pipeline, we have two major new installations planned at intu Metrocentre and intu Eldon Square to be delivered in 2020, which will also include innovative solar car charging ports for electric vehicles. In July 2019, we joined global initiative EV100 to accelerate the transition to electric vehicles and the promotion of sustainable methods of transport.

We want to ensure that intu shopping centres are accessible and inclusive destinations for everyone to enjoy.

Amanda Campbell
corporate affairs and sustainability director, intu

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